STORE POLICY

Lost, Stolen or Undelivered Packages

Please note that undelivered packages due to an incomplete address made in error by you will not be refunded or reprinted on behalf of Good Lyfe Unlimited. Please make sure prior to submitting an order that all information is accurate and complete. If you have not received your package within 14 days of the shipped date, you should call the shipping carrier directly. If there is still an issue, please contact us at info@goodlyfeunlimited.com. If you have not inquired with Good Lyfe Unlimited about an undelivered package within 20 days of the ship date, Good Lyfe Unlimited will not be able to refund orders.

Express & Premium Shipping

If you have not received your package within 14 days of the shipped date or you believe it has been lost or stolen, you may call the shipping carrier directly as the customer or notify Good Lyfe Unlimited within 14 days of the shipped date. We will refund or reprint free of charge and file a claim on your behalf. If you have not inquired with Good Lyfe Unlimited about a missing, lost, stolen or undelivered package within 14 days of the ship date, Good

Lyfe Unlimited will not be able to refund orders who select Express or Premium. Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!

Economy Shipping

Undelivered Packages

If you have not received your package within 20 days of the shipping date, please notify Good Lyfe Unlimited. Good Lyfe Unlimited will file a claim on your behalf with the carrier and will issue a reprint free of charge with the same shipping method. If you have not inquired with Good Lyfe Unlimited about an undelivered package within 20 days of the ship date, Good Lyfe Unlimited will not be able to refund orders who select Economy.

The following exceptions apply:

During the 20 day period, your delivery times include national holidays which can delay the delivery date by additional days or an extended holiday (including Chinese New Year and the holiday season) which can delay the delivery date but with proper notification before submitting an order.
If it is an undelivered package which is caused by you/your customer's incomplete address, Good Lyfe Unlimited will not be able to refund orders or reprint. Packages will not be rerouted to Good Lyfe Unlimited and may be disposed by the carrier which Good Lyfe Unlimited is not at fault for.
US territories or an APO address shipping can range from 15-35 days or longer in some cases. Please contact info@goodlyfeunlimited for status after 40 days.

Lost or Stolen Packages

If you have not received your package and you believe it has been lost or stolen, please call your local shipping facility or contact Good Lyfe Unlimited within 20 days of the shipped date. Good Lyfe Unlimited will file a claim on your behalf with the carrier and will issue a reprint free of charge with the same shipping method. If you have not inquired with Good Lyfe Unlimited about lost or stolen package within 20 days of the ship date, Good Lyfe Unlimited will not be able to refund orders who select Economy.

The following exceptions apply:

During the 20 day period, your delivery times include national holiday's which can delay the delivery date by additional days or an extended holiday (including Chinese New Year) which can delay the delivery date but with proper notification before submitting an order.
If it is an undelivered package which is caused by you/your customer's incomplete address, Good Lyfe Unlimited will not be able to refund orders or reprint. Packages will not be rerouted to Good Lyfe Unlimited and may be disposed by the carrier which Good Lyfe Unlimited is not at fault for.
US territories or an APO address shipping can range from 15-35 days or longer in some cases. Please contact info@kincustom.com for status after 40 days.

Payment Methods

Credit / Debit Cards
PAYPAL

Offline Payments